360DigitalInfluence

A recent report by Inside Facebook highlights the interesting development of Facebook in Southeast Asia. Despite being blocked in China, East Asia’s largest and fastest-growing market, Facebook has grown phenomenally in the rest of Southeast Asia during the last few quarters.

How has this happened?

• In Taiwan, Facebook has exploded from 400,000 to nearly 7 million users in only 12 months
• Significant growth in Malaysia, the Philippines, Thailand and Indonesia
• Indonesia is now the world’s #3 country in terms of total Facebook audience size (behind US and UK)
• Facebook has overtaken hi5 in Thailand and Friendster in the Philippines (formerly the top social networks)
• …But Facebook has seen little growth in Japan and S. Korea

Taiwan’s rapid adoption of Facebook is a particulary interesting example, as it is now one of the few non-English speaking countries with over 30% penetration, joining Hong Kong and Singapore as one of Facebook’s Asian sucess stories.

Why Taiwan?

• A key driver for this growth has been social gaming apps, like Happy Harvest, Pet Society and Restaurant City
• These apps pull users away from other social sites without games, like Taiwan’s other social network Wretch.cc
• More games are being developed in or translated into Traditional Chinese, such as Mahjong by Godgames

Though perhaps Taiwan doesn’t represent a gateway to the rest of Southeast Asia,  it does show that Facebook can be successful in the region. Perhaps social gaming will also open doors for Facebook in tougher markets like Japan and South Korea…

In an age where instantaneous communication has become primordial to any degree of relationships, rare would an isolated situation arise where the people are left unaware.

The Web 2.0 lifestyle has allowed this generation to enjoy the pragmatic processes of interaction and communication. Where once the lengthy struggle of finding what to say and how to say it involved the risk of humiliation has now evolved to a single click on a status update, a simple comment on a photo album , or perhaps a re-tweet of an interesting link.

The whole culture of social networking has begotten a totally different set of social cues, social etiquette and media. The very “wall” which it has employed others to use as a barrier for true personal identity is the very same wall the art of social networking breaks when people submit themselves to the interplay of voyeurism and exhibitionism.

And such has become a necessity, especially because we live in a globalized world where each country’s competitive advantage rests also on tangible exchanges that uncover emergent and informal communication between the parties at play.

The vital question that arises therefore is whether we are losing patriotism, local tradition and values, and in turn being Filipino by becoming social.
Philippine modern society is highly liquid, modern culture is highly individualised, and globalization produces local effects – the landscape of society, culture, and technology is constantly transforming and in response to our own interactions.

How this affects a traditionally orally based Filipino culture is seen by the statistics as the nation is now a major user of SMS (with use at 10 times the global average), with a 50% take-up rate for mobile telephony and 25% Internet penetration. Founded by a society that has a very strong private and a weak public culture, its public sphere is an unclaimed territory open to predatory acquisition (mainly by adept politicians, but also by everyday citizens). The social structure is characterised by the gift economy, and based on consociation; trust is severely limited and includes only close friends and kin, and so Filipinos try to personalise their contacts either through intermediaries or the establishment of an elaborate system of personal relationships.

Which is why much of the exchanges through such networks still only involve close friends and relations, and remain relatively banal; the main use of such messages is to maintain the relationships themselves. However, there are also text-only relationships which are not translated into the offline environment, as is the same with social network contacts. Such uses imbue the mobile and new media with a significant personal value, the phone becomes an extension of the person, and its loss is acutely felt.

The new media is therefore a technology of transformation, and banality has a significant role to play in this context; it provides a reassurance in the context of an increasingly complex and incomprehensible world. It also provides a new space for cultural participation and interaction, and the development and exploration of different personas. This significantly changes social relationships, and allows new spheres for sociality to emerge. However, most changes are also increasingly being able to be absorbed into the continuously changing systems themselves – posing the same challenge we face as new technologies arise – Do we come off better or do we actually lose more than the original problem the technology supposedly addressed?

The Philippines’ capital, Metro Manila experienced what could be the worst typhoon to ever hit the country in 4 decades, bringing in a month’s worth of rainfall in just 9 hours. Typhoon Ondoy (International name: Typhoon Ketsana) washed away houses, shanties and turned roads into raging rivers forcing residents to seek refuge on top of homes and cars where some even waited for 48 hours to be rescued. The government declared the nation in a state of calamity with certain areas suffering from 1-story deep flood water. To date, the death toll stands at 246 with over 400,000 families left homeless.

In the face of calamity in the digital realm, social networking sites saved the nation. On the same day, when everyone’s mobile signals were lost, people resorted to Facebook, Twitter, Plurk and even Yahoo! Messenger to connect to one another and check on everyone else’s status. Suddenly, what used to be a barrage of applications and quiz updates in Facebook turned into a reliable source of information of news on Typhoon Ondoy.

continue reading