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Nate Cochrane pens his rules for social media etiquette on iTNews. And in a style true to the very fundamentals of social media which encourage active sharing and participation, he has made a point to list the rules he outlines as a work in progress and has opened it up for discussion on the site.

One of the rules that he points out is one that we tend to forget: ‘Quality NOT quantity’. Too often PRs get flack for doing a last minute dash to sign up as many people in their network to become friends/ fans on their clients’ Facebook groups and pages or on their Twitter handles.

As PRs, we need to continue to educate our clients that the real value does not lie in the sheer volume of people we sign up but rather in the quality of the people we engage (even if it’s only a handful!).

Consider who your target audience is, where do they frequent and how to reach them. Who is in your fans/ friends extended networks. Are they the right audience to target?

Using Twitter as an example, it’s important to do the analysis and drill down into who the person is that you want to connect with, get to know them, follow them for a while and find out what they write about. Also have a look into who follows that person, are they the appropriate person for your client to be reaching out to or is there someone in their Twitter network that is better?

This tool can help you determine the most appropriate people to follow:

If we want to get some real and long lasting results for our clients, the key is to make sure that we’re speaking to the right audiences!

The Prita Mulyasari case has touched a raw nerve among Indonesian netizens.  A mother of two very young children, Prita sent an email highly critical of her healthcare provider’s services to a circle of friends, which then spread to others.  The hospital, citing defamation, eventually filed charges leading to the email author’s incarceration for nearly a month.  After massive public uproar and criticisms from various government agencies, Prita was finally released but remains under city arrest.

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